Information

Shipping Policy

We ship globally with care — every order, every time.

Free Shipping

Complimentary on every order worldwide. No minimum spend. No hidden fees.

Fully Tracked

Every shipment includes tracking. You'll receive a link the moment your order ships.

Securely Packed

Your order is handled with care and packed to arrive in perfect condition.

Delivery Timeframes

RegionEstimated Delivery
Europe (EU)5–10 business days
United Kingdom7–12 business days
United States & Canada10–18 business days
Rest of World12–21 business days

Processing & Dispatch

Orders are processed within 1–2 business days of placement. Once dispatched, you'll receive an email with your tracking number. Orders placed on weekends or public holidays are processed the next business day.

Delivery timeframes are estimates and may vary due to carrier delays, customs clearance, or local public holidays.

Tracking Your Order

Once your order ships, a tracking link will be sent to your email address. Tracking information may take up to 48 hours to update after dispatch. If you haven't received your tracking details, please check your spam folder first — or reach out to our team.

Customs & Import Duties

International orders may be subject to customs duties and import taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in the order total. NOXZ is not responsible for delays caused by customs processing.

Have a question about your shipment?

Contact Support